Returns and Refunds

Faulty Goods

If the goods you have received from us are faulty due to a manufacturing fault we will try to fix the issue, either through replacement of the product, or by repair or warranty within the manufacturers stated warranty period.

If the goods cannot be repaired or replaced we will refund the purchase price.
 

Return of Faulty Goods

If you would like to return a faulty product please contact us on 09 360 8535 or email sales@navstation.co.nz
Nav Station does not cover shipping costs associated with returning a faulty product to our store.
 

Unwanted Goods

Return of unwanted goods is at our discretion. We do not have to provide a refund if you have changed your mind about a purchase so please choose your product carefully. If you would like advice on a product before purchase please call us on 09 360 8535 or email sales@navstation.co.nz.
 

Guarantee

We are an authorised retailer of Garmin, Furuno, Raymarine, Icom, Fusion, Vesper Marine, GME and Airmar marine electronic brands. We can issue manufacturers warranties on all products that we sell. Our warranties commence from the date of purchase. For any warranty questions please contact us directly on 09 360 8535 or email sales@navstation.co.nz.


Full details of our terms of trade can be found here.